Our Best Services

Oracle Field Service Cloud

The dynamic business world of today is characterised by intense rivalry and higher-than-ever client expectations. Field service operations need to be flexible in order for your staff to deliver exceptional service when needed and for your clients to know what to expect. We provide you the tools to improve customer happiness, productivity, and operational efficiency—whether you’re leading a group of field workers, assigning service requests, or streamlining your service delivery. With Oracle Field Service Cloud, the industry-leading solution created specifically to address the demands of service businesses, we assist you in streamlining your field service operations and providing outstanding on-site experiences.

Why Choose Consult America

We collaborate closely with our clients to guarantee a smooth and effective implementation, providing a variety of services ranging from system configuration to field technician and stakeholder training and support. Our in-depth familiarity with the Oracle Field Service Cloud platform enables us to create seamless end-to-end field service procedures that enhance workforce efficiency, save scheduling time, and increase customer satisfaction. Businesses can attain total operational excellence and maximum field service efficiency thanks to our knowledge. We identify the underlying causes of an organization’s problems, separate what is effective from ineffective, fix the issues, and swap them out with a centralised solution that provides flawless customer support.

Tool We Used

Intelligent Scheduling and Dispatch

Machine Learning Algorithms

Real-Time Visibility and Tracking

Parts and Inventory Management

Analytics and Reporting

Enhanced Integration Capabilities

Advisory Services

We have seasoned data scientists on our team with experience in a range of businesses and topics.

Implementations

From data collection and preprocessing to model deployment, we provide comprehensive data science services.

Integration and Development

Tailored data science solutions to address your unique business challenges and goals.

Managed Services

We prioritize ethical data handling, ensuring privacy, security, and compliance with regulatory standards.

Services We Offer

Field technicians can be effectively scheduled and dispatched according to their skill sets, availability, and location with the aid of Oracle Field Service Cloud. It gives your field technicians mobile tools so they can access work orders, client information, and product details while they’re on the road. It also gives them comprehensive tracking capabilities that allow them to see field activities in real time. Oracle Field Service Cloud provides data-driven decisions, streamlines your parts and inventory management procedures, and enhances your field service operations over time. It allows for end-to-end business process automation through integration with other Oracle apps, including Oracle ERP Cloud and Oracle Service Cloud.

Oracle Field Service Cloud

Doing Business With Us

We are available to assist you! We would be happy to speak with you if you are a client with a question, a prospective partner looking to collaborate, or just inquiring about what we do.